Guide for Transportation Abroad

As our delivery service is does not include check-in, we would like to share some advices from our previous experiences with customers flying out from Dubai International Airport.

In Terminal 1 & 2, there is a X-ray Scan before the Air Line Check-In. In case you are questioned of the contents, it is recommendable to answer [JAPANESE DRY FOODS]. There is no restriction at Dubai Airport for Frozen or Chilled foods, however sometimes more detail inspection may happen.

Some Air Line may reject a Polystyrene foam box for check-in. As far as we know, Qatar Airwas and Turkish Airlines have previously rejected these types of boxes as they require carton box packaging (double packing). When placing the order, please mention your flight details so we can arrange carton box packaging for an additional charge of AED 10.

For the customer to India, it is recommendable to arrange small separate packaging. In case you requires specific item to be packed separately, please specify in the Order Form.

For customers flying to Iraq, Egypt, Kazakhstan, Tajikistan, Kyrgyzstan, we recommend to pack a Cooler Box into suitcase. ( Information from our customers from those area ) this case, Cooler Box size should be “Small” or the maximum “Medium.” Otherwise, using Cooler Bag and pack into suitcase. (Please remind Cooler Bag cooling capacity is less than Cooler Box)

*We are trying to gather updated information all the time, however situation may change time to time, We do appreciate if you would update us with new information at your area whenever you will have some new cases. It is our pleasure to share such precious information among all our customers as so called mutual support.